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ModaAfrik.com will carefully package your item(s) to ensure a safe and
easy arrival. We utilize UPS and USPS shipping services to provide you
with the most affordable and convenient delivery method for your
purchase.
As orders are received they will be reviewed and processed. Upon verification of payment, an e-mail
will be sent confirming your purchase(s). Orders confirmed before
10:00am CST will generally be shipped the same day. Exceptions are for
orders received during the weekend and Monday.
When your purchase leaves ModaAfrik.com an e-mail will be sent
notifying you that the package has been shipped. There will be a tracking number
issued from UPS or USPS that allows for easy monitoring of your
purchase. You can easily track your package using a link provided on the email.
Upon delivery, UPS or USPS will notify us that your package has been received. At this time, our
Return Policy will be in effect.
Return Policy
If for any reason you are not completely satisfied with your purchase, you may return the product(s) within 10 days(delivery date) for full store credit
of the purchase price. The item must be in re-sellable condition upon return. Any item returned without original packaging will not be refunded.
Shipping charges will only be refunded if the incorrect item was shipped. Before returning an item, you must contact ModaAfrik.com for a return authorization.
To do so please use our contact form to explain your reason for the return. Shortly after the request has been received, a return authorization will be emailed to you.
Returns not received within 5 days of the authorization issue date will not be honored.
Payments
If your payment is returned for insufficient funds, you will be required to pay all bank fees and any collection and/or legal fees required to collect the full amount.
Payments returned for 'stop-payment' or credit card 'charge-back' will be considered fraud, and you will be prosecuted to the fullest extent
allowed by law. The governing laws of the State of Illinois, USA will apply.
Out of Stock
In the unfortunate event that an item is out of stock or no longer
available, ModaAfrik.com will send a notification via e-mail or telephone.
This e-mail will explain the status of your order. If the item is
unavailable, we will attempt to offer a comparable suggestion.
Shipping Options
ModaAfrik.com has chosen UPS and USPS because of their reliable
services of tracking and insuring your valuable purchase(s). UPS is not available for deliveries made to P.O. Boxes because
there must be a physical address and an authorized signature in order to complete the delivery. In such cases, USPS is available to our customers.
UPS Ground service guarantees delivery to all commercial addresses
within the 48 contiguous states. Deliveries to residential addresses
are scheduled and dependable, but the delivery day is
not guaranteed.
UPS 3 Day Select orders shipped on Wednesday will be delivered on
Monday.
This service guarantees delivery within three business days to and from
every address in the 48 contiguous states.
UPS 2nd Day Air orders shipped on Thursday will be delivered on Monday
by the end of the day.
This service provides guaranteed, two day, on-time delivery to every
address throughout the United States and Puerto Rico.
UPS Next Day Air orders shipped on Friday will be delivered on Monday
by the end of the day.
This service offers an affordable delivery option for your purchase(s)
that require next-business-day delivery. Depending on the destination,
time of delivery may vary. Saturday delivery is available to many
destinations. Additional fees will be required.
International Orders
All items shipped Internationally by ModaAfrik.com will be insured and
the value of the package contents will be declared. Taxes or duties may
be collected upon delivery, and a customs brokerage fee may be
assessed. You are responsible for paying all taxes, duties, insurance, and brokerage fees.
In order to determine the approximate cost of taxes or duties that may
be imposed, we suggest that you contact your government's Customs
Department. We do not have this information available to us.
If an item is refused, upon its return to us, we will refund the
purchase price (providing that all criteria has been met for returning an
item) less the shipping charges in both directions. Also, if we, through
no fault of our own, are charged tax or duties for your order, we
reserve the right to charge your credit card account for this amount at a
later date.
In addition, as it is difficult to determine the cost of shipping, it
may be necessary for ModaAfrik.com to charge an additional amount to
your credit card account in order to meet the fee for shipping to your
country. We will make every attempt to provide a shipping cost estimate at
the time of shipping.
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